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How to buy a Policy


Automobile Policy

Residential Policy



How to buy auto insurance
Automobile insurance is often considered a complex and difficult product to understand and consequently to buy. This reputation exists because insurance programs vary from province to province across Canada.

It’s actually quite simple, once you understand the options available to you in your home province.

Most provinces allow private insurance companies to underwrite auto insurance policies. Others, such as British Columbia, Saskatchewan, Manitoba, provide auto insurance through government-run insurers. In Quebec, auto insurance is a 50-50 proposition. Private insurers provide insurance against physical damage to a vehicle and a government program covers the liability portion of the insurance.

No matter what the situation is where you live, there are some key things to remember when shopping for an insurance policy.

First of all, policies within a given province use the same policy language. While a home insurance policy from one insurer can be worded very differently than a policy from another insurer, auto insurance policy wordings are identical.

In provinces, where private insurers compete for automobile insurance business, companies differentiate themselves on their level of service and rates.

Auto insurance policies also differ on policy limits and deductibles. A limit is the maximum amount that can be paid in the event of a claim. A deductible is the cost of a claim that the policyholder pays. That amount is subtracted from the total amount of the claim payout.

Anatomy of coverage
Automobile policies consist of three parts: physical damage to the vehicle, accident benefits/medical, and liability.

Physical damage: Physical damage coverage can be broken down into two parts -- collision and comprehensive. Collision coverage pays for the repair of a policyholder’s vehicle if the vehicle is damaged in a collision where the policyholder is at fault. Comprehensive coverage is part of the policy that covers damage other than collision, such as vandalism, theft or fire.

Accident benefits/medical: This insurance covers occupants of a vehicle in the event of injury. It varies widely from province to province. Some areas it touches on include income replacement, medical payments, funeral expenses and rehabilitation. It is a complex portion of an auto insurance policy and should be reviewed with a broker.

Liability: Liability coverage pays for a legal claim against the policyholder in the event that he or she is in some way responsible for an accident that causes harm or damage to a third party.

It’s worth mentioning endorsements. These are extras that beef up coverages in an automobile policy. They include:

-Loss of use. This pays for the cost of a rental car while your vehicle is being repaired after an accident.

-Waiver depreciation. This reimburses a new vehicle owner for the replacement cost and not the book value of a vehicle if it’s written off in the first 24 months of the car’s life.

-Road Assist. This is a CGU endorsement that provides roadside assistance to a vehicle owner in the event of a breakdown.

A broker can explain all the endorsements available to you.

Setting a premium
When buying an automobile policy, a vehicle owner needs to provide several pieces of information: A driver’s licence, your claims history , a vehicle identification number (VIN), and the insured’s address.

To determine your premium, a broker will also need several other pieces of information:

-Is it used for business or pleasure or both?

-Is your commute short or long? What’s your annual mileage?

-Your vehicle model and age.

Minimum insurance limits and coverage is set by each province, though the minimums are rarely enough. Higher limits are relatively inexpensive.

There is one other consideration. Physical damage coverage is optional and dropping it will lower the cost of the policy.

An insurance broker can provide advice as to the ramifications of each change and help you decide what insurance coverage is right for you.

A key way to keep a premium affordable is to maintain a safe driving record. That includes remaining accident-free and avoiding traffic violations.


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How to buy home insurance
Home insurance can be a complex product to buy. That’s why a little bit of knowledge can go a long way in making purchase decisions simpler.

What follows are a series of tips to help you better understand home insurance and to make your insurance buying experience easier.

Your independent insurance broker can provide answers to further questions should you need additional information.

Anatomy of Home Insurance
There are three types of personal property policies: homeowners, condominium dwellers and tenants.

Homeowners insurance is designed for people who own the property that they live in. It includes coverage of the main building, outbuildings such as sheds and garages, contents and liability.

Condominium insurance includes contents coverage and has special considerations relating to the building, which is owned collectively by the people who live in it.

Tenants insurance covers people who rent their homes. A tenants package policy covers a renter’s personal property and protects them in the event that they accidentally damage the premises they rent.

There are essentially three kinds of home insurance policies.

Standard policy: This policy is a named-perils policy. It specifies the particular perils for which the building structure and its contents are covered. If a peril is not mentioned, then it’s not covered. A peril is an event that may cause a loss. (CGU does not offer this kind of policy.)

Comprehensive policy: This policy covers all risks on the building structure and its contents, except for those risks specified in the policy’s exclusions.

Broad policy: This policy specifies all risks to the building structure, but specifies named perils coverage for the building’s contents.

The third piece of the home insurance puzzle is liability coverage. It is typically included with all home insurance policies. In the event that someone is injured on your property as a result of your negligence, liability coverage pays for the damages invoked by a lawsuit. So if someone slips on the icy steps of your home and gets injured and they sue you, your liability coverage pays the financial damages awarded by a court against you.

A comprehensive policy offers a homeowner the most coverage on a home, but it is also the most expensive policy. Standard policies are the cheapest, with a broad policy landing somewhere in the middle.

Home Insurance Premiums
The cost of a homeowner’s insurance policy can vary depending on a variety of conditions.

The location and age of the building is a factor. Its proximity to firefighting resources, such as a firehall, can affect the premium. The geographic area where a building is located is also a consideration.

Four key elements in a home older than 20 years are considered in homeowners insurance premium pricing.

-The roof must be replaced every 20 years.
-The wiring must be in good working order.
-Plumbing must be copper and not galvanized steel.
-The furnace must be in good working order.

On the topic of heating, the installation of a wood stove may cause a premium to cost more. Other surcharges may apply if more than one family lives in a home or if a homeowner has a poor claims history.

There may also be several discounts available to you. For example, you may qualify for a discount if a Neighbourhood Watch program is in place in your community or if you have been claims-free for the past three years. Equipment installed in a home that reduces risk is also a factor for determining a premium. For example, the installation of a security system is considered in premium pricing.

Policy details
Every home insurance policy comes with a deductible and a set of limits.

A deductible is an amount a policyholder pays towards a claim. That amount is subtracted from the total cost of a claim. For example, if a policy’s deductible is $500 and the value of a claim is $5000, then the insurer would pay out $4500 to the policyholder when the claim is settled.

Limits are maximum amounts set out in an insurance policy that an insurer promises to pay a policyholder in the event of a claim. Limits are set by the insurance company.

The size of a deductible affects the cost of insurance. The higher the deductible, the more affordable a premium can be, but the trade off is that you will absorb a greater share of the loss.

All home insurance can be customized beyond standard policies with specific items insurance. These are extra coverages, sometimes known as floaters, that can be added to a policy to cover items which are either excluded or limited by the main policy.

Their purpose is to give broader coverage to specific items, such as jewellery or other high value items. The addition of a floater can also remove a deductible and help to pre-establish an item’s value. Floaters are often used to give all risk coverage to items on a named-perils policy.


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